{"id":3,"date":"2026-11-09T17:27:51","date_gmt":"2026-11-09T17:27:51","guid":{"rendered":"https:\/\/premierfencesolutions.co.uk\/?page_id=3"},"modified":"2026-11-09T18:04:02","modified_gmt":"2026-11-09T18:04:02","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.premierfencesolutions.co.uk\/privacy-policy\/","title":{"rendered":"Privacy &#038; Cookies"},"content":{"rendered":"\n\t<div class=\"pfs-page pfs-policy-page\" data-pfs-native-root=\"1\"><section class=\"pfs-policy-hero\"><div class=\"pfs-shell pfs-policy-hero__content\"><p class=\"pfs-eyebrow\">Your information and choices<\/p><h1>Privacy &amp; Cookies<\/h1><p>How Premier Fence Solutions uses personal information and website technology when you visit or contact us.<\/p><span class=\"pfs-policy-updated\">Last updated: 7 November 2026<\/span><nav class=\"pfs-policy-shortcuts\" aria-label=\"Policy shortcuts\"><a href=\"#privacy\">Privacy information<\/a><a href=\"#cookies\">Cookies and choices<\/a><\/nav><\/div><\/section>\n\t<section class=\"pfs-section pfs-section--cream\"><div class=\"pfs-shell pfs-policy-layout\"><aside class=\"pfs-policy-summary\"><p class=\"pfs-kicker\">On this page<\/p><h2>Your privacy<\/h2><nav aria-label=\"Policy sections\"><a href=\"#privacy\">Privacy and who we are<\/a><a href=\"#information\">Information we collect<\/a><a href=\"#use\">How and why we use information<\/a><a href=\"#forms\">Website enquiries and email<\/a><a href=\"#providers\">Hosting, security and other recipients<\/a><a href=\"#rights\">Your rights and complaints<\/a><a href=\"#cookies\">Cookies and website storage<\/a><a href=\"#changes\">Security and policy changes<\/a><\/nav><\/aside><article class=\"pfs-policy-content\"><section id=\"privacy\"><h2>Privacy and who we are<\/h2><p>Premier Fence Solutions is responsible for personal information collected through premierfencesolutions.co.uk and our fencing and landscaping enquiries. For privacy questions or to exercise your rights, email <a href=\"mailto:contact@premierfencesolutions.co.uk\">contact@premierfencesolutions.co.uk<\/a> or telephone <a href=\"tel:+447539485779\">07539 485779<\/a>.<\/p><\/section><section id=\"information\"><h2>Information we collect<\/h2><p>When you contact us, we collect the details you provide, such as your name, email, optional telephone number, postcode, service choice, project description and correspondence. If you choose to send photographs, measurements or access information through WhatsApp or email, these become part of that conversation.<\/p><p>The website and its hosting systems also process technical information needed to serve and protect the site, including requested addresses, time of access, IP address and browser information. Please do not send sensitive personal information that is unnecessary for your fencing enquiry.<\/p><\/section><section id=\"use\"><h2>How and why we use information<\/h2><p>We use your details to answer enquiries, discuss fencing options, arrange measuring or site visits, prepare quotations and carry out agreed work. We also use technical information to operate and secure the website, prevent abuse and investigate faults.<\/p><p>The relevant lawful bases include taking steps you request before a contract, performing an agreed contract, complying with applicable legal obligations, and our legitimate interests in responding to customers and protecting the website. We do not add an ordinary fencing enquiry to a marketing mailing list. Where a particular activity relies on consent, you can withdraw it without affecting earlier lawful processing.<\/p><\/section><section id=\"forms\"><h2>Website enquiries and email<\/h2><p>The form collects name, email, optional telephone number, postcode, service and project details, together with a declaration that you have read this information. Successfully verified submissions are saved in a private WordPress enquiry inbox before a notification is sent to our business email. An email-notification failure does not remove the saved enquiry. Only authorised website administrators can use the inbox, export, resend and privacy-management tools.<\/p><p>Notifications use WordPress mail through the configured website sending system. Email conversations and mailbox copies are separate from the website inbox. Replies to an enquiry notification are directed to the enquirer\u2019s validated email address.<\/p><\/section><section id=\"providers\"><h2>Hosting, security and other recipients<\/h2><p>The website is hosted by <a href=\"https:\/\/www.nexarwebservices.co.uk\/\" target=\"_blank\" rel=\"noopener\">Nexar Web Services<\/a>, which provides website hosting and support. We share relevant information with service providers where necessary to run the website, deliver messages and provide work you request, and with professional advisers or public authorities where required.<\/p><p>Google reCAPTCHA v3 protects the enquiry form. It processes technical and interaction information to assess automated misuse, under <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\">Google\u2019s Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>. The form uses reCAPTCHA only in its enquiry context and creates a fresh verification token when you submit.<\/p><p>WhatsApp is an external contact link, not an embedded tracking widget. If you use it, WhatsApp processes the conversation and service information under its own <a href=\"https:\/\/www.whatsapp.com\/legal\/privacy-policy\" target=\"_blank\" rel=\"noopener\">privacy information<\/a>. External providers may process information outside the UK as described in their privacy information and applicable transfer arrangements. We do not sell your information.<\/p><\/section><section id=\"rights\"><h2>Your rights and complaints<\/h2><p>Depending on the circumstances, you can request access, correction, deletion, restriction, portability or withdrawal of consent, and object to processing based on legitimate interests. The right to object to direct marketing is absolute. Other rights can be subject to legal exceptions; we may need enough information to verify a request securely.<\/p><p>Contact <a href=\"mailto:contact@premierfencesolutions.co.uk\">contact@premierfencesolutions.co.uk<\/a> to raise a concern or make a request. You may also complain to the UK Information Commissioner\u2019s Office through <a href=\"https:\/\/ico.org.uk\/make-a-complaint\/\" target=\"_blank\" rel=\"noopener\">ico.org.uk\/make-a-complaint<\/a>.<\/p><\/section><section id=\"cookies\"><h2>Cookies and website storage<\/h2><p>Cookies and similar technologies store or access information on your device. This fresh website build does not include analytics, advertising, embedded maps or embedded video tracking. Its cookie interface describes the services supplied by this website integration.<\/p><h3>Remembering your choice<\/h3><p>The site-specific <code>nexar_premier-fence-solutions_consent<\/code> preference records your acknowledgement, preference revision and timing for up to 180 days. It does not contain your enquiry. You can reopen the controls here or delete the preference through your browser.<\/p><a class=\"pfs-text-link\" href=\"https:\/\/www.premierfencesolutions.co.uk\/privacy-policy\/#cookies\" data-nexar-cookie-open>Manage cookie choices<\/a><h3>Google form protection \u2014 required<\/h3><p>Google reCAPTCHA v3 is required to protect enquiries; it is not an optional analytics service and there is no off switch. Google documents the <code>_GRECAPTCHA<\/code> security cookie, whose expiry is controlled by Google, in its <a href=\"https:\/\/developers.google.com\/recaptcha\/docs\/faq\" target=\"_blank\" rel=\"noopener\">reCAPTCHA guidance<\/a>. This integration uses recaptcha.net to avoid other potential Google cookies described there.<\/p><h3>WordPress and security records<\/h3><p>WordPress uses login, session and administrator-preference cookies where an authorised user signs in, including <code>wordpress_sec_*<\/code>, <code>wordpress_logged_in_*<\/code> and <code>wp-settings-*<\/code>. Their lifetime depends on the login and preference settings; they support authentication and dashboard operation, not advertising. Form rate-limit identifiers are one-way server-side records that expire after one hour; used-verification identifiers expire after three minutes. These are not analytics cookies.<\/p><h3>Your browser and external links<\/h3><p>Your browser can show, delete or restrict cookies and similar storage. Blocking security cookies or JavaScript can affect login and form verification. Following WhatsApp or another external link takes you to that provider\u2019s service and its separate storage controls.<\/p><\/section><section id=\"changes\"><h2>Security and policy changes<\/h2><p>Access controls and form-verification checks help protect the website and its private records, but no website or email system can guarantee absolute security. External sites are responsible for their own services. We update this information when the website\u2019s processing changes; the date above identifies this version.<\/p><\/section><\/article><\/div><\/section><\/div>\n\t\n","protected":false},"excerpt":{"rendered":"<p>Your information and choices Privacy &amp; Cookies How Premier Fence Solutions uses personal information and website technology when you visit or contact us. Last updated: 7 November 2026 Privacy informationCookies and choices On this page Your privacy Privacy and who we areInformation we collectHow and why we use informationWebsite enquiries and emailHosting, security and other [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":33,"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/pages\/3\/revisions\/33"}],"wp:attachment":[{"href":"https:\/\/www.premierfencesolutions.co.uk\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}